Amanda Davis mentioned this great article to our internal team, and so we thought we'd share her great find with you.
1. The article notes a history of violations are a quick "tell" for sub-par nursing homes. Medicare.gov has a public facing search tool; not to mention publications like U.S. News now release a report of the "Best Nursing Homes" each year. Not only are there standardized reviews being published, but like any other consumer service, many families are taking to the internet to post reviews as well.
Luckily, a total of 32% of all Relias Learning's nursing home customers received a five-star rating from the Centers for Medicare & Medicaid Services compared to only 15.9% of all nursing homes nationwide.
2. Furthermore, the article suggests taking into consideration the severity of the violation.
3. The article further indicates that high staff turnover is another sign that the facility or community may be sub-par. Happy employees want to stay longer, and higher retention means the opportunity to develop longer lasting, trusting relationships with patients/residents and their families.
4. Additionally, the article notes that residents' lacking independence can give you information about the quality of care. Communities that value the resident's unique identity and support the resident's greatest autonomy can lead to increased fulfillment for the resident.
5. Gut check the feel of the organization. The article suggests trusting your gut and sensing what the organization feels like.