A learner just completed a course but still shows as incomplete in my report.

Document created by 850073 Support on Apr 2, 2014Last modified by 850073 Support on Jan 24, 2017
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Article Summary

The reports pull information from a reporting database.  This reporting database is updated nightly with the latest information from the Relias LMS.  Because of this, data put into the Relias LMS one day will not show up in the reports until the next day.

Article Detail

Reports in the Relias LMS pull data from a reporting database.  This reporting database is updated nightly with all of the latest details from your Relias LMS data.   This means that any enrollments, completions, test scores or survey results put into the Relias LMS one day will not show up in reports until a day later.  Reports, especially large reports, can consume a lot of load on a system such as the Relias LMS.  By using a reporting database, Relias Learning helps to maintain the performance levels of the Relias LMS.

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