My course froze. How do I progress?

Document created by 850073 Support on Apr 3, 2014Last modified by 850073 Support on Jan 24, 2017
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Article Summary

The learner is stuck in a course. How do they progress?

Summary Answer:

The learner will need to exit the course interaction by accessing the "Leave Interaction" button on the top right corner of the presentation to proceed with the main content.

Article Detail

Detailed Answer:

Many of our courses contain interactions within the course. These interactions must be viewed and completed as part of the course content. There are generally a couple of pages per interaction and they sometimes contain quizzes. Below, you will see the next button within the interaction and the "Leave Interaction" after you have completed it. To progress in the actual course content you will have to "leave" the interaction to resume the regular material.

 

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