Troubleshooting Streaming Media With Chrome

Document created by 1000256 Administrator on Sep 12, 2014Last modified by 2261980 on Jan 24, 2017
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Troubleshooting Streaming Media

 

Uploading with Chrome

 

 

Background

 

 

Uploading video files with IE or Firefox are straightforward and do not require this work around. Chrome regards one of our scripts as potentially unauthenticated and requires user approval.  The user only has to do this once.
 

Symptoms

 

 

When uploading a video in Chrome the progress icon hangs after submitting when using a secure connection (HTTPS).  This does not apply when using HTTP.

   

  The Solution 

 

  1. Upload a video https://mysite.training.reliaslearning.com/Learning/StreamingMediaFiles.aspx
  2. Click Upload 
  3. Click on the Shield in the browser window:
  4. Click “Load unsafe script”
  5. You’re done, upload the video.

  

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