Troubleshooting Streaming Media With Chrome

Document created by 1000256 Administrator on Sep 12, 2014Last modified by 2261980 on Jan 24, 2017
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Troubleshooting Streaming Media


Uploading with Chrome






Uploading video files with IE or Firefox are straightforward and do not require this work around. Chrome regards one of our scripts as potentially unauthenticated and requires user approval.  The user only has to do this once.




When uploading a video in Chrome the progress icon hangs after submitting when using a secure connection (HTTPS).  This does not apply when using HTTP.


  The Solution 


  1. Upload a video
  2. Click Upload 
  3. Click on the Shield in the browser window:
  4. Click “Load unsafe script”
  5. You’re done, upload the video.


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