Survey Response Rate Dashboard Report
This dashboard allows you to monitor and view the response rate for open and closed surveys.
Please Note: This is the only report that can be run while a survey assignment is open.
From the Survey Reports tab, click on Survey Response Rate Dashboard.
Select a Survey
Select your survey title from the drop down. Click on the Standard radio button for a standard survey and Orientation for an orientation survey.
Select Close Date(s)
Select multiple assignment close dates to view trends over time.
Select a Focus Group
You must choose a hierarchy to run the report on. You can choose one or multiple but 10 or fewer is recommended. Choosing a parent hierarchy level will also run data for relevant child levels.
Run the Report
Once you have all parameters selected, click Go.
The report may take several seconds to render.
A bar graph represents the data selected. Each bar represents the average response rate for the selected grouping. Click on a bar to see details. You can change the grouping you wish to see by clicking Select Grouping.
Export/Print the Report
To print the report, right click on the chart. Click Print. This will print the graph and grid exactly as they are shown.
To export the report to Microsoft Excel, click Export. Choose the information you would like to export. You can click Export entire dashboard to export everything. Click Finish.
Choose where you would like to save the report in your files. Click Save and open the report from your folder.
To get back to the Knowledge Base and the master list of topics, please click here: RLMS How To Manual