Course Troubleshooting:  Next Button is Greyed Out

Document created by 1000256 Administrator on May 4, 2015Last modified by 2261980 on Jan 24, 2017
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If the "Next" button is greyed out (common in ABA/Legacy ATS courses or any video or timed audio section of a course) this could be because Javascript is not enabled in the browser.  Try the following:

 

 

 

 

IE 11

  1. From the Tools menu, select Internet Options. You see the Internet Options dialog that provides a number of tabs that allow you to set your browser preferences.
  2. To enable session cookies, click the Privacy tab.
  3. From the Settings section of the tab, click Advanced.
  4. Locate and click the checkbox next to Always allow session cookies
  5. To enable JavaScripting, click the Security tab.
  6. Locate the Custom area of the Security tab, and click the Custom Level button.
  7. From the Security Settings dialog that opens, scroll through the options until you see Scripting.
  8. Check the radio buttons next to Enable Active Scripting and Scripting of Java applets.
  9. Click OK to accept scripting and cookie handling changes and close the Security Settings window.
  10. From the Internet Options dialog, click Apply to effect settings then OK to close the dialog.

Chrome

Follow these instructions to activate and enable JavaScript in Chrome.

PC

  1. To the right of the address bar, click the icon with 3 stacked horizontal lines.
  2. From the drop-down menu, select Settings.
  3. At the bottom of the page, click the Show advanced settings… link.
  4. Under the Privacy section, click the Content settings… button.
  5. Under the JavaScript heading, select the Allow all sites to run JavaScript radio button.
  6. Finally, refresh your browser.

MAC

  1. Select Chrome from the Apple/System bar at the top of the screen.
  2. Select Preferences... from the drop-down menu.
  3. In the left-hand column, select Settings from the list.
  4. At the bottom of the page, click the Show advanced settings… link.
  5. Under the Privacy section, click the Content settings… button.
  6. Under the JavaScript heading, select the Allow all sites to run JavaScript radio button.
  7. Finally, refresh your browser.

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