Course Completions - Common Questions

Document created by 1064267 Administrator on Mar 24, 2017
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My completion isn’t showing up under My Completed Courses.

If you finished the course and passed the test, check back after 30 minutes. Some courses just take a little longer than others.


How do I reprint my certificate?

Your certificates may be reprinted from the “My Completed Courses” tab. Just locate the course title and click “View Certificate” to print.



How do I upload a certificate?

Some courses may require you to upload a copy of your certificate into the system. Save your certificate as a .pdf or xps file and follow steps 2,3, and 4 detailed in the file, Upload Certificate Instructions.


Why is there a “pending” course on My Assigned Training?

If a course is listed under Pending, it means that you need to upload your course completion certificate. If you need to return to the course to retrieve your certificate, click on the course title.


How do I print a transcript?

Click the “My Completed Courses” tab and locate the “Print My Course History” link.

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