Disabling Pop Up Blockers

Document created by 2261986 Support on Mar 19, 2018Last modified by 2261986 Support on Jul 16, 2018
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How Do I Disable Pop Up Blockers??


There can be several pop up blockers on your computer which can prevent you from viewing content and certificates.

It is recommended that each user turn off their Pop Up Blocker when logged into the RLMS. 



Popup blockers running on a Windows computer can be temporarily disabled by holding down the control (CTRL) key on your keyboard at the same time as clicking the "Print Certificate" icon or course content link. However, if you still cannot get a pop-up window to display your certificate or content, chances are there is another popup blocker(s) installed on your system that is overriding your keyboard action.




When launching a module, you can override the Pop Up by clicking the "Launch Course" button








Turning off Your Pop Up Blocker - Instructions for Common Browsers: 

Google Chrome Support:   Google Chrome- Manage Your Pop Ups

Firefox Support :   Firefox - Managing Your Pop Ups

Microsoft Edge:   Microsoft Edge - Manage Your Pop Ups 

Internet Explorer 11 :  Microsoft Help Page for IE 11

Safari:   Manage Pop Ups in Safari


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