Stop the Revolving Door: DSP Retention Strategies from an IDD Expert

Document created by 2261986 Support on Jul 5, 2018Last modified by 2261986 Support on Aug 15, 2018
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Stop the Revolving Door: DSP Retention Strategies from an IDD Expert


Time:On Demand
Duration:  1 hour

Does your list of direct support staff resemble more of a revolving door vs. a locked vault?
IDD organizations have long struggled with the challenges of finding, keeping, and ensuring the competence of the direct support workforce they employ. Direct support staff recruitment, retention, and competence serve as the most significant barriers to the sustainability and growth of organizations serving people with developmental disabilities. In this webinar, Arlene Bridges, an IDD business expert, offers applicable strategies to improve the hiring process and increase the retention of DSP staff.
This webinar will discuss:
  • Practical strategies to improve DSP screening and hiring practices, onboarding programs, and help increase retention of DSP staff.
  • Ways to overcome barriers to changing current processes and provide examples of success in the implementation of these strategies.
  • Additional resources to carry these practices forward.
Please note: this webinar is a free event, and no CEUs or certificates of participation are provided. All registrants will receive a copy of the recorded webinar and slides if you cannot attend the live event.




Arlene Bridges
Product Manager, IDD & ABA


Arlene holds well over a decade of experience in IDD services. She has served in clinical coordination and oversight of IDD services, as well as administration. She has experience in managing contracts and billable services with MCO’s and other payers, overseeing quality improvement processes, working with CQL accreditation requirements, and direct responsibility in leading teams with more than 150 employees rolling up to her direct supervision. She has also served on the board of the NC Provider Association over the last several years.