Increasing DSP Retention Through Peer Mentoring Programs

Document created by 2261986 Support on Oct 11, 2018Last modified by 2261986 Support on Oct 26, 2018
Version 3Show Document
  • View in full screen mode
Increasing DSP Retention Through Peer Mentoring Programs


On Demand Webinar
Duration: 1 Hour

“Colleagues are a wonderful thing – but mentors, that’s where the real work gets done.”
– Junot Diaz, Pulitzer Prize-winning author
When we talk to Direct Support Professionals (DSPs) at IDD organizations around the nation, we hear the same frustrations and challenges over and over. Two of the big ones – unrealistic previews of the job that leave them unprepared for the hard work involved in providing daily support, and inadequate guidance and support from often-overworked supervisors.
Peer mentorship can bridge that gap for DSPs. Getting advice from someone who has had similar experiences and understands the real-world challenges of the job can help a DSP improve their skills and increase the likelihood of retention.
IDD organizations can actively promote and support peer mentorship. In the webinar, Arlene Bridges, an IDD business expert, gives you concrete steps that will help you develop better, more committed DSPs.
This webinar will cover:
  • Using peer mentoring to increase employee retention
  • Developing and implementing a mentor program tailored to the needs of your organization
  • Selecting the best mentors and incentivizing their participation
Please note: this webinar is a free event, and no CEUs or certificates of participation are provided. All registrants will receive a copy of the recorded webinar and slides if you cannot attend the live event.


Arlene Bridges
Product Manager, IDD & ABA


Arlene holds nearly twenty years of experience in IDD services. She has served in clinical coordination, oversight and administration of IDD services. She has experience in managing contracts and billable services with MCOs and other payers, overseeing Quality Improvement processes, and working with CQL accreditation requirements. Arlene also served on the board of the NC Provider Association.