Remember those days when your first school assignment in September was ….
”What I did on my Summer Vacation”
Well those days have been replaced with, “How many Summer Projects can you do?”
So why is it when at home, you begin with one project which leads to another and another and…before you realize it, you have painted two rooms, cleaned out the closets, rearranged the furniture, when all you had set out to do was to change the curtains.
This seems to be trending in my organization. I T has implemented a number of major projects to support staff, enhance program functions, increase security, eliminate complexity and manage costs.
- Outlook email system and Microsoft Office desktop functions moved to Microsoft cloud servers, giving staff secure access to their work documents, shared agency folders and email from any internet connection.
- Office 365 for Nonprofits, the EMR and continued use of specialty internet sites by programs means that more people will be doing more work on the Internet.
- TIER Electronic Medical Record implementation begins. Due to unforeseen issues, the “Go Live” date has been set back a couple of months which has allowed for an increase of intensive training sessions with Clinical, Medical, Case Managers, Residential, Home Based and Community Services staff, designated throughout the organization.
- To enhance security and provide updated equipment to staff, all remaining Windows XP computers will be replaced new Windows 7 systems. This initiates an annual computer refresh program, so that every three to four years, all agency computers will be replaced on a rolling basis.
So as here I sit here in the I T department office, with 99 sets of computers/gear stacked high all around me, I head out to the Training Classroom to teach my 40th class regarding the Electronic Medical Record. Each class is literally an on-hands training, equipped with eight (8) computers and a smart board/computer set up.
This has been an unbelievable learning experience for me. I am working with a total of 130 staff for this particular roll out, from all different programs.
It provides a great challenge in having to think on your feet in order to work through the daily technical glitches, diverse levels of staff computer skills, huge diversity in learning styles, staff varying confidence levels, support needed, etc….most of all, staff fear of not being able to accomplish the transition from paper to electronic.
It truly gives teaching a whole new meaning. Staff depend on me to be the best me I can be every minute in order for them to succeed.
It is a huge endeavor and very challenging .
I have learned that offering tutorials along with training is not enough.
For me it is coming up with those “light bulb” moments that will make the connection for someone.
I wish to thank RELIAS and especially its Membership for giving that boost of support when I need it, triggering me with a light bulb moment, and unconditionally sharing knowledge to take away and ponder to use later in a “thinking on your feet” moment.
Busy Summer? Ah Yes!